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Nubia Piragauta

Customer Service Agent
Skills
(Self-evaluation)
Languages
Ingles:
  • Habla
    85%
  • Lectura
    85%
  • Escritura
    85%
Español:
  • Escritura
    100%
  • Lectura
    100%
  • Habla
    100%
Professional profile

Profesional con experiencia en servicio al cliente bilingüe y ventas , con habilidades avanzadas en inglés y experiencia en atención telefónica , chat y correo electrónico . Orientada a la enseñanza y atención al cliente

Work experience

English Customer Service Agent
scotiabank gbs | November 2023 - December 2025 (2 años 1 mes)
Used skills

Provided bilingual customer service support, utilizing advanced English skills to assist clients.

Major achievement

Bilingual customer service support in English, handling customer inquiries and support.

Customer Service Agent
teleperformance | June 2022 - October 2023 (1 año 4 meses)
Used skills

Handled customer service inquiries via chat in English, focusing on effective communication.

Major achievement

Bilingual customer service agent via chat, using English skills to resolve customer issues.

Travel Agency Advisor
dinnyno | May 2021 - May 2022 (1 año)
Used skills

Advised clients and sold tickets in English, providing bilingual customer service over the phone.

Major achievement

Bilingual ticket sales and customer service via phone, using English skills.

Education experience
English b2
American school way | Carrera tecnológica
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