Continuous deployment of decentralized updates to the software. I also responded to our clients' requests using Jira Software, carefully documenting errors and notes from each deployment. My responsibility included ensuring compliance with ISO 27001 and 9001 standards, as well as closely monitoring software releases and managing bug escalations when necessary. In addition, analyzing specific customer requirements

Adapt to the company's multiple services and products, positive customer comments

Management of relational databases, knowledge, agile methodologies (SCRUM), unit tests and user stories, management of ISO 27001 and 9001 certifications, customer service and management, formal treatment, assertive communication, quick learning, easy adaptation to new projects, Technical support in the implementation of electronic documents such as FECO, DOSO, Electronic Payroll, Radian and other EDI documents in Colombia, Mexico, Argentina and Peru, management of communication channels

The continuous change that led me to go through 3 positions within the company and the products that I implemented in different countries