Monitor compliance with the service levels and/or agreement, help desks, support services, integration services and other established actions

Follow up on help desks, support services, integration services and other actions established in Contract 148 of 2015 and attached documents, and report it in the monthly activity reports.

Decide the needs and consumption of data network resources, informing the head of telematics of the Directorate of Health; for decision making, Accompany, supervise and provide technical support on structured cabling installations and uninterruptible power supply systems (UPS), in Police Health facilities, Map the data network of the Health Directorate, Provide technical support