      Observation: Independent work. 09 / November / 2020 - 30 / September / 2021, Data Center Operator Senior Associate (Bilingual) NTT Data Services       08 / June / 2019 - 03 / January / 2020, Software Specialist (SENA Apprentice). Belltech Colombia SA   Customer service for platform support. Analysis of information traces of the different technological terminals to provide the optimal solution. Generate service and maintenance reports.