Develop the technical aspects of the company's strategy to ensure alignment with the company's objectives Discover and implement new technologies that give us a competitive advantage Help departments use technology cost-effectively Monitor system infrastructure to ensure functionality and efficiency Install quality assurance and data protection processes Monitor key performance indicators and budgets
Major achievementBe a technology leader and reach the position of commercial manager and reach the desired numbers.
Guide users in the processing and management of their requests, in accordance with the Company's procedures. Follow the methodologies, standards, procedures and mechanisms defined by the Company, applicable to citizen service. Carry out verification of the information registered in the system, with public entities, pension management companies and, in general, with internal and external clients. Apply customer satisfaction and loyalty measurement standards