Tania Paola Jaraba Cabas
Customer Service and Support and Cross-Selling
Professional profile
Business Management Technologist with experience in sales, customer support, and CRM management. Ability to identify needs, offer solutions, and exceed sales and retention goals.
Work experience
Digital Sales Executive
smartbeemo | January 2023 - January 2025 (2 years)
Used skills
I promoted and sold digital training subscriptions and marketing tools.
Major achievementPromotion and sale of digital subscriptions, marketing tools.
Sales And Support Advisor
burn20 llc | January 2020 - January 2023 (3 years)
Used skills
I provided product information, closed sales, managed customer support and satisfaction, and utilized CRM and channels such as phone, chat, and email.
Major achievementSales closing, customer support, CRM and communication channel management, and compliance with quality protocols.
Education experience
Commercial Consulting Technician
Sena | Technician
Sena | Technician
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