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Laura Valencia Muñoz

Quality assistant
Skills
(Self-evaluation)
HTML 70%
CSS 60%
Angular 50%
JavaScript 50%
Python 50%
Node.js 40%
Mongo db 40%
Languages
English:
  • Speaking
    70%
  • Reading
    70%
  • Writing
    70%
Professional profile

Knowledge of software development in HTML, CSS, Javascritp, TypeScript, SQL, Bootstrap. Angular Handling, NodeJS. Management and creation of databases in mongo DB

Work experience

Quality Assistant
iml empaques colombia | June 2019 - October 2020 (1 year 4 months)
Used skills

Support in the implementation of the policies defined in each of the company's activities. Provide support to the quality area in the supervision, implementation and improvement of management systems

Bilingual Support Agent
accedo 24/7 | September 2016 - November 2017 (1 year 2 months)

Customer service through chat in English. Resolution of conflicts related to AT&T company billing. Compliance with metrics according to customer satisfaction.

Education experience
Computer Science
Universidad tecnologica de pereira | Undergraduate
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