Natalia
Customer Care And Sales Representative
Professional profile
I am a person with high empathy and capacity for commitment , with leadership skills , determination and initiative , excellent interpersonal relationships and teamwork . A quick learner
Work experience
Customer Care And Sales Representative
asurion | January 2023 - January 2024 (1 year)
Used skills
Managed customer calls, assisting with insurance claims and promoting the Asurion home protection plan.
Major achievementGuided customers through insurance claims while successfully closing sales.
Advisor I - Customer Service
capital one bank | January 2021 - January 2022 (1 year)
Used skills
Handled customer calls, resolving issues related to checking and saving accounts, debit cards, and providing technical support for the app and website.
Major achievementProvided resolutions and reassurance to customers regarding their accounts.
Education experience
Programacion de Software
Sena | Technician
Sena | Technician
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