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Natalia Murillo

Clinical Therapist
Skills
(Self-evaluation)
. leadership 95%
Recruitment 95%
Adaptability & empathy 95%
Staff pick 90%
Assertive communication 90%
Languages
English:
  • Speaking
    70%
  • Reading
    70%
  • Writing
    70%
Professional profile

Graduated from the Pontificia Universidad Javeriana with a degree in Psychology with emphasis on psychoanalysis and humanism. Professional with interest in the organizational and clinical area, with the capacity for flexibility and adaptation to diverse work environments.

Work experience

Clinical Therapist
ind | July 2021 - Present (5 years 4 months)
Used skills

Evaluate the patient in the first meetings, gathering information on behavior and cognitive functioning. Diagnose and identify emotional, mental, social and behavioral conflicts in order to achieve personalized goals to alleviate symptoms. Intervene the patient through therapies, according to the diagnosis to be resolved. Assign coping strategies so that the patient can learn to be diligent in situations that cause distress.

Bilingual Agent
teleperformance | September 2021 - February 2022 (5 months)
Used skills

Serve foreign clients through calls, emails and chats in order to resolve problems with the services provided by the campaign. Optimize assertive resources to supervisors, facilitating the process and registration of each specific situation of the clients. Maintain satisfaction statistics at high levels through interpersonal strategies in which the client is committed to the company.

Recruitment Psychologist
cine colombia | January 2019 - January 2020 (1 year)
Used skills

Contribute to the entire selection process in the region, recruiting, psychotechnical tests, interviews and inductions, since it is important to verify the management and control of the conduct of personnel linked to the company. Management of psychological reports taking into account all tests and interviews.

Education experience
Psychology
Pontificia universidad javeriana cali | Undergraduate
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