Management of resources, human, technological and financial of the business units at the national level of the clients of the Mining sector. Planning, administration and budget control. Development of growth strategies and achievement of the objectives of the Division.

Recovery of unrecognized service portfolio, extension of contracts for two large accounts, optimization of operating costs, improvement of internal processes to make them efficient and agile. Increased team engagement in improving operational processes.

Management of personnel for Facilities Management operations in general services segments and maintenance of two large accounts in the North of Colombia (Barranquilla and Cartagena), with a staff of approximately 215 people in facilities maintenance services, general services, gardening and industrial cleaning.

Merger of two operations directed by different contract administrators (general services and maintenance) to be led by me, unifying criteria, optimizing resources of both segments, allowing a more agile response to the client, delivering better impact results.

Leadership of a multidisciplinary team for the development of Facilities Management activities for the IBM client in its different branches in Venezuela, the team was made up of Help desk, assistant, technical coordinator, general services coordinator, refrigeration coordinator, electricians, supervisor, assistants cleaners, plumbers, civil works technicians, locksmiths, air conditioning and refrigeration technicians.

The greatest achievement was the approval of the electrical expansion project for the customer's data center backup system, a project valued at more than 250,000 USD with a new monitoring model for equipment maintenance.