In charge of closing trade, sale of technology products, to companies and individuals

Achievement of goals

Responsible for the commercial and customer service area focused on sales to clients of the Individual and business segments, with tangible and intangible products; filing of PQR, Up grade and cross of products, as well as the protection of income and containment of the churn; Train the team of analysts in commercial and customer service issues (roll performed by having the best performance KPIs)

Be the best executive in the coastal area

Responsible for the Business segment, focused on meeting service metrics, Leading a work team of 25 people, ensuring continuous training, news reporting, customer service strategies, providing feedback and recognition.

Above KPIS compliance, 120% growth