Bilingual Project Manager and Industrial Engineer with 10+ years of experience in requirements gathering , process analysis , Agile methodology , and supporting software implementation projects in banking and government institutions
Translated business requirements into functional automation solutions. Delivered RPA solutions using Automation Anywhere, ensuring on-time delivery, stakeholder alignment, and user adoption.
Major achievementLed end-to-end delivery of a procurement automation project using Agile methodologies, driving efficiency and process optimization.
Delivered customized leadership and strengths-based training to managers and teams.
Major achievementDesigned and facilitated workshops and training programs on organizational development, communication, and change management for financial and government clients.
Designed and facilitated workshops, coached and mentored team members to embrace change and drive transformation.
Major achievementLed change management initiatives, achieving 80% adoption of new systems and driving stakeholder engagement.