Nicolas Cardenas
Customer Support, Sales & Team Supervisor
Professional profile
Proactive and detail-oriented professional with experience in customer service , administrative assistance , and project coordination . Skilled in multitasking , executive support , and delivering high-quality results . Bilingual in English and Spanish , with knowledge in marketing , client management , and business growth
Work experience
Led a team, organized meetings, handled U.S. client accounts, billing, technical assistance, and sales. Strengthened multitasking by supporting clients and team members simultaneously.
Major achievementSupervised agents, coached for service quality, managed high call volumes, achieved sales targets, and coordinated escalated cases.
Oversaw scheduling, filing, cash register, reconciliations, invoice preparation, designed promotional materials, assisted customers, maintained inventory, and vendor communication.
Major achievementManaged administrative tasks, cash operations, invoice prep, marketing support, and customer service.
Handled client orders, reservations, coordinated kitchen and service staff, provided vendor follow-up and inventory reports.
Major achievementSupported management with scheduling, payroll, supply tracking, billing, and operations coordination.
Education experience
Minuto de dios siglo xxi | Bachiller
