Stephany Miquilena
Customer Service & Sales
Professional profile
Multifaceted professional with experience in customer service , digital content creation , translation , and education . Fluent in English ( B2 ) and Spanish , with strong communication skills and the ability to adapt to diverse roles
Work experience
Customer Service & Sales
don quijote bookstore | October 2024 - January 2025 (3 meses)
Used skills
Maintained inventory organization and ensured proper product display.
Major achievementAssisted customers by recommending products and processing purchases.
Customer Services & Portability
movistar becall | March 2024 - September 2024 (6 meses)
Used skills
Achieved retention goals by providing excellent customer support.
Major achievementHandled customer inquiries, assisted with carrier switching, and resolved issues.
Tour Guide & Spanish-English Translator
envigado | March 2023 - January 2024 (10 meses)
Used skills
Designed customized cultural experiences based on client interests.
Major achievementProvided personalized tours, ensuring seamless communication for English-speaking visitors.
Education experience
Bachelor s Degree in Languages English Major
Instituto universitario de tecnologia superior de oriente | Profesional
Instituto universitario de tecnologia superior de oriente | Profesional
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