Marco Duarte Parra
Leads Validation Triage
Professional profile
Experienced and highly skilled Call Center Representative with ability to handle high interaction volumes , resolve customer issues , and maintain strong relationships . Excellent communication , problem-solving , and time management skills
Work experience
I sold Microsoft products and services to customers by applying business consultancy and the BANT strategy.
Leverage my technological and CRM expertise to provide support and solutions to small and medium-sized businesses in three languages: Spanish, English, and French
Major achievementLeverage my technological and CRM expertise to provide support and solutions to small and medium-sized businesses in three languages: Spanish, English, and French
Skilled in resolving customer complaints and ensuring customer satisfaction.
Major achievementSkilled in resolving customer complaints and ensuring customer satisfaction.
Education experience
Microsoft | Especialización
