Monitoring of calls Monitoring of sales Training and education Work on commercial aggressiveness Compliance with indicators
Major achievementTrain my work team, consolidate it and have constant compliance month after month
Train the company's new staff in sales and processes Accompanies the advisors of the different channels Follow-up of the indicators Generate strategies for continuous improvement Strengthen the commercial skills of the advisors Give feedback to the staff Optimization and renewal of strategies
Major achievementForm work teams with a lot of commercial aggressiveness
Train and educate new company personnel Train and provide feedback on bank processes to the personnel in charge Train and provide feedback to personnel on product, sales and handling of objections Field accompaniment Follow-up of personnel indicators at the national level Develop a tool for the optimization of processes at the national level Supervise the service and commercial staff of the office
Major achievementTrain and educate all the teams, both service advisors and commercial advisors at the national level of Tarjeta la 14, in order to meet the company's objectives.