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Edison Ricaurte

Support Analyst Ii
Skills
(Self-evaluation)
Windows 90%
Voip 50%
Cisco networks 50%
Office 365 suite 50%
Linux 20%
Languages
English:
  • Reading
    70%
  • Writing
    70%
Spanish:
  • Writing
    70%
  • Reading
    70%
  • Speaking
    70%
Professional profile

Work experience

Support Engineer
espiral | January 2022 - Present (4 years 10 months)
Used skills

ITAM ITSM management tool support

Support Analyst Ii
axity | November 2015 - December 2021 (6 years 1 month)
Used skills

Communications room administrator, IP telephony support, videoconference room support, PC configuration, mobile devices. VIP user support

Education experience
Computer Science
Servicio de aprendizaje sena | Technician
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