Developed and monitored conceptual and operational projects and consolidated training indicators. *Profiling of positions, promotions and strategic movements of personnel. *I maximized knowledge and self-realization of the employees.

I developed, organized and led innovative processes of training plans to improve the personnel new and old of the operation, increase the importance of labor well-being

Leadership, management and control of personnel, customer contact, logistics, consolidation of reports, application and validation of disciplinary processes. Development and monitoring of conceptual and operational projects and consolidation of training indicators.

*Provided competent, knowledgeable and motivated employees. *Developed innovative processes of training plans to improve new and old staff of the operation. *I contributed efforts to improve the Well-being of the agents.