Daniela
Customer Service Agent
Professional profile
Student of Tourism and Hotel Administration, with knowledge in the area of customer service and public tenders. High level of English and willing to work in a team.
Work experience
Customer service agent specialized in the financial sector, with assistance on the platform and the appropriate use of the services provided by the campaign.
Major achievementImprovement in the second language due to serving foreign clients.
Reading invitations and documents, determining the application of the bidding firm, preparing a checklist, transcribing and uploading documents.
Major achievementApplication and obtaining of business with a high level of quality at the documentary level.
Telephone support for customers and suppliers, preparation of responses to post-sale requirements.
Major achievementMeasure the level of satisfaction of external and internal customers.
Education experience
Global village college, calgary - canada | Bootcamp
