Extensive knowledge and experience in process maps, procedures, operations and project management. Experience to lead and integrate multidisciplinary work teams.
166 people in charge - Sector: Consulting & IT (Clients of the health, mass consumption, retail and government sector).
Major achievement-Implementation ERP's / CRM's / BI
386 dependents - Sector: Health (Private Clinics).
Major achievementPlan, direct and control the strategic administration and policies related to clients depending on the service areas.
86 dependents - Sector: Health (Factory / Distributor).
Major achievement-Consolidation of customer service models that support value propositions by business segment. - JDEdwards Central America.