Cristian Camilo Serrato Ortiz
Vacation Advisor
Professional profile
Certifiable experience in customer service and airport services, with teamwork skills and good group management skills
Work experience
Vacation Advisor
viajes tour colombia | January 2023 - Present (3 years 10 months)
Used skills
Responsible for managing reservations, ground transportation, and ticket changes.
Major achievementManagement and support of groups, reservations, and tickets.
Adviser
octopus travel – grupo aviatur
Used skills
Responsible for managing land portions and ticket changes.
Major achievementHelp desk advisor and freelance management.
Ramp Operations Assistant
aerosan | January 2022 - January 2023 (1 year)
Used skills
Responsible for ramp operations and airline support.
Major achievementServices for airlines such as JetBlue and Air Canada.
Education experience
Passenger Service Technician Airport Service
Ieta – instituto de estudios tecnicos aeronauticos | Technician
Ieta – instituto de estudios tecnicos aeronauticos | Technician
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