Esteban Gomez
Service Center Of Excellence Engineer At&T
Professional profile
• PMP Certified. Bachelor and Master Degree in Electronic Engineering. • 10+ years of experience related to IP networks on all levels, including technical support and high level design. • 6+ years of experience in projects under PMI reference guide. • Capacity to analyze and plan strategies to solve technical problems for customer satisfaction. • Strong organizational skills with the ability to manage multiple projects simultaneously while maint
Work experience
• Lead the technical aspect of IP related projects under PMI reference guide. • Help define and assist technical details on the SOW if not finished. • Resource assignation and schedule management. • Constantly communication with stakeholders with project ongoing activities and changes. • Assessment, validation and control of SOW. • Tracking project activities, schedule and cost control. Stakeholder’s management. • Project completion and lessons learn documentation.
Major achievement• Lead infrastructure projects to successful implementation on the scope, time and budget restrictions.
• Lead projects on custom requests from design up to final approval. • Help define technical detail of projects for customer satisfaction. • Create, validate, and complete network designs that show all included equipment and network connectivity, and assess alternative solutions based on cost, performance, reliability, and security. • Communicate with the sales teams, project teams, end-users, management, and other relevant groups to plan and optimize services. • Interact with certification la
Major achievementCustomer satisfaccion on all custom technical implementations.
Education experience
Universidad nacional de colombia | Profesional
