Andres Felipe Lesmes Amezquita
System Engineer
Professional profile
Senior IT Systems Administrator with 7 years of experience in enterprise support , IT infrastructure administration , and operational optimization . Expert in Windows/macOS , Azure , VDI , PowerShell scripting and troubleshooting
Work experience
Administered and optimized enterprise infrastructure using Citrix, Hyper-V, VDI. Developed PowerShell scripts to automate tasks. Managed Azure and Active Directory for robust identity management.
Major achievementOptimized enterprise infrastructure leveraging Citrix, Hyper-V, and VDI. Automated tasks with advanced PowerShell scripts. Managed Azure and Active Directory environments.
Ensured uptime and performance for operational infrastructure, performed root cause analysis, collaborated with IT teams for upgrades.
Major achievementMonitored and maintained enterprise systems, executed troubleshooting and incident resolution, collaborated on upgrades.
Provided technical support using ServiceNow, managed deployments, configured and troubleshot network systems and peripherals.
Major achievementDelivered technical support, managed hardware/software deployments, improved customer satisfaction and resolution times.
Education experience
Santo tomas university | Profesional
