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Valentina Ortiz Arce

customer service
Skills
(Self-evaluation)
Serv. to the client 100%
Active listening 100%
I wish to learn 100%
Team work 100%
Languages
English:
  • Speaking
    70%
Professional profile

Work experience

Pharmacy Assistant
syl vitalfarma | October 2020 - March 2023 (2 years 5 months)
Used skills

Management of the banking correspondent and sales, offering excellent customer service to each user who requested the products or services

Major achievement

Learning in the area of pharmaceutical services and customer service in person

Call Center Agent
listos sas | April 2019 - December 2019 (8 months)
Used skills

Comprehensive telephone care in the Cali ophthalmology clinic campaign, in scheduling medical appointments, providing guidance and solving problems for patients through excellent customer service

Major achievement

Excellent customer service

Call Center Agent
fenalco valle | January 2018 - August 2018 (7 months)
Used skills

Comprehensive telephone attention in the POS campaigns, complementary plan and Cis-emcali, in scheduling medical appointments providing guidance and solving problems to patients through excellent customer service. Management of the Hosvital software

Major achievement

Appropriate skills and attitudes for user management

Education experience
Marketing and Advertisement
Intenalco | Technician
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