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Guillermo Alexander Herrera Rodriguez

Ingeniero Electrónico | Full-stack Developer | ingeniero- Servidesk
Skills
(Self-evaluation)
Css (scss) 100%
User support 100%
Support applications 100%
Working under pressure. 100%
Team work 100%
Languages
English:
  • Leitura
    70%
  • Escrevendo
    70%
Professional profile

Profesional con más de una década de experiencia en Soporte Técnico y Service Desk , enfocado en brindar soporte integral , desde nivel básico hasta casos complejos , asegurando resoluciones efectivas y satisfactorias . Apasionado por el desarrollo de software , especialmente en áreas como Soporte Técnico , Soporte de Aplicaciones y desarrollo Frontend y Backend . Reconocido por su capacidad para resolver problemas de manera creativa y su comprom

Work experience

Support Engineer, Service Desk
almundo.com - cvc argentina | February 2018 - January 2024 (5 years 11 months)
Developer
make it real | March 2023 - September 2023 (6 months)

Worked as a team with other devops to design, implement and maintain the application, ensuring a smooth experience for users. **********

Major achievement

create restaurant app

Ingeniero Service Desk
huawei - claro colombia | December 2014 - February 2018 (3 years 2 months)
Education experience
Itil Foundations v3 in it Service Management
Axelos global best practice | Specialization
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