Business and tourist services administrator. Person with high knowledge in accommodation standards and customer service, standing out for his skills and knowledge of OTAS, revenue and hotel PMS
Sales and reservations executive, developing revenue management skills and managing the property's PMS and its different OTAS for the review of reservations and direct communication with guests.
Advisor for American automobile insurance companies. My duties include speaking by phone with each person who has reported an accident or has any questions regarding the policies of their insurance policy and wishes to make a claim.
During this time I held the position of receptionist and night auditor, generating different operational actions and rates for the 5 stellar hotel properties that are located in the city of Medellin.