Management of SAP, Dynamics, GSX Apple, Monitoring and support of accounts belonging to Retail, ASP and Telcos, informational meetings on the monitoring of the operation, strategic proposals for improvements of KPIs, Programming of logistic collections at the National level, Support with the Apple contact center, respond to concerns, complaints and requests to customers via telephone, email and online chat, achieve and maintain the level of quality and customer satisfaction.

85% satisfaction with the process

Sale and linking of various payment solutions, banking advice, promote transactionality of the businesses assigned by the various UEN, fulfillment of goals established in each portfolio and assigned campaign, sell and train businesses in the financial sector about the different services offered in the portfolio , knowledge and affiliation of DCC (Foreign Exchange), registration of placement and linkage of present sale payment solutions, E-commerce.

1 consecutive year positioning the first places at the national level, as the best commercial winner of the intangible product positioning contest.