Cristian Zapata
sales manager
Professional profile
Results-driven sales professional with over 4 years of experience in selling both tangible and intangible products , including subscriptions and digital services
Work experience
Retention Agent
intouch cx | July 2023 - September 2024 (1 año 2 meses)
Used skills
Focused on helping customers understand the product and encouraging increased usage.
Major achievementSpecialized in saving customers and directing communication to handle objections.
Sales & Tech Support Specialist
tdcx | October 2022 - March 2023 (5 meses)
Used skills
Provided technical support while promoting property insurance products.
Major achievementResolved technical issues and cross-sold insurance bundles effectively.
Sales Analyst
bkpo / xaas uk ltd. | March 2022 - October 2022 (7 meses)
Used skills
Focused on email marketing, finding call center accounts, and opening new client services.
Major achievementDeveloped cold sales strategies and excelled in closing sales.
Education experience
Project Management Marketing
Platzi | Bootcamp
Platzi | Bootcamp
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