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Natalia Marsiglia Acuña

Business Administration
Skills
(Self-evaluation)
Languages
Professional profile

Work experience

Comprehensive Service Advisor
adecco colombia | November 2021 - November 2022 (1 year)
Used skills

Sale of banking products ( credit cards, insurance, payroll loans, free investment, among others). Execute banking transactions, checks, debit and credit cards,{* **}accounts, CDT's, among others. Telephone communication with clients for sales management. Cash management (opening and closing of cash, deposits, debit notes and{*** }credit, money collection). Manage banking platform customer databases. Provide adequate customer service. Creative solution

Major achievement

Improved customer satisfaction Reduced complaints or claims Increased sales Achieved retention goals Developed long-term relationships

Education experience
Business Administration
Universidad de sucre | Undergraduate
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