Carlos Josue Mejia Jimenez CV

Carlos Josue Mejia Jimenez

System Analyst It

Professional profile

Systems Analyst with 4 years of experience in assembly , maintenance , helpdesk , IT configuration , user support ( CRM ) , and databases . Skilled in Office 365 , programming languages , and technical support

Work experience

System Analyst It

telefonetica | May 2023 - Present (3 años 6 meses)

Used skills

Provided technical support for Windows 10/11, Windows Server, Linux, networking, VOIP, Microsoft 365, CRM Zendesk-HighLevel. Delivered user and customer training. Managed VPNs and VPS.

Major achievement

Supported Microsoft 365, CRM Zendesk-HighLevel, networking, VOIP, Windows/Linux, user training.

Tech Leader

milagros group sas | October 2022 - February 2023 (4 meses)

Used skills

Assisted in provisioning, support, and maintenance of user workstations, applications, office infrastructure. Experience in virtualization, Windows, Linux, CRM, POS systems, and help desk.

Major achievement

Provisioned and maintained user workstations, applications, office infrastructure, virtualization, POS, CRM.

It Analyst Tier I & Ii

s&t tecnology sas | September 2021 - February 2022 (5 meses)

Used skills

Provided support for Windows 10/11, Windows Server, Active Directory, networking (firewalls, switches, VLANs), Microsoft 365, CRM Zendesk.

Major achievement

Supported Windows 10/11, Server, Active Directory, networking, firewalls, switches, VLANs, Microsoft 365, CRM Zendesk.

Education experience

Analysis and Development of Information Systems Adsi
Sena | Técnico/Tecnólogo

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