Jeferson Dayan Diaz Betancourth
Public Administrator-Data Scientist-Water and Sanitation Technologist
Professional profile
Public Administrator in training - Technologist in Water and Sanitation: professional in the ability to plan, direct and execute projects associated with the environment, health, Water, socialization of projects with the communities.
Work experience
In Current training in data processing, management of computer tools. Oriented to the formulation or solution of theoretical or applied problems through the representation of information, its processing, visualization and data analysis. (Wisdom Specialized Talent)
Major achievementAcquisition of knowledge in tools that allow the effective management of data collection, adaptation and analysis of the different industries for objective decision making.
Call center agent, SAC, support, customer management, guarantees, refunds, returns, Retail and Digital market, foreign campaign, Phone channels, Chat, E-mail.
Major achievementEffective management of the client and its requirements based on company policies, compliance with established quality standards.
Execute activities in the field, such as communication and negotiation with the client, the communities, managing work permits and others in order to execute the assigned project.
Major achievementExecution of environmental monitoring projects for the Hydrocarbons, energy and other industries.
Education experience
Escuela superior de administración publica | Undergraduate
