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Lorena Cardenas

Customer Service Coordinator
Skills
(Self-evaluation)
Crm 100%
Automation 90%
Automation 90%
Automation 90%
Crm 30%
Crm 30%
Communication 27%
Ai 17%
English 6%
English 0%
Languages
English:
  • Speaking
    65%
  • Reading
    70%
  • Writing
    65%
Spanish:
  • Writing
    100%
  • Reading
    100%
  • Speaking
    100%
Professional profile

Work experience

Customer Service Coordinator
zurich insurance group | January 2025 - January 2026 (1 year)
Used skills
Operations Manager
konecta - multienlace s.a.s | January 2023 - January 2025 (2 years)
Used skills
Head Of Operations - Contact Center
rst - banco agrario de colombia | January 2021 - January 2023 (2 years)
Used skills
Education experience
Business Administrator
Universidad politécnico gran colombiano | Undergraduate
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