Nicolás Eduardo Piedrahita Díaz
On-Site And Platform Support
Professional profile
Hardware level support - Software Platform support Management SAP, GIS and Open Smartflex
Work experience
On-Site And Platform Support
soporte sa | June 2019 - August 2020 (1 year 2 months)
Provide solutions at the hardware and software level managed by the client. In addition to this, provide support to the platform in which customer affiliations are made.
Major achievementTeamwork, proactivity
Service Support And Access Manager
arus sa | December 2017 - May 2019 (1 year 5 months)
Help desk agent, and access manager in accounting and commercial applications (SAP, Open Smartflex and GIS).
Major achievementAcceptance of failure and non-compliance with goals, work under pressure
Support On Demand
smartsystem | September 2017 - October 2017 (1 month)
Final support to users (hardware – software).
Major achievementAgility in the service, empathy with the user
Education experience
Other not Specified
Sena | Technician
Sena | Technician
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