• Carry out demonstrations of the different programs offered by the company, to potential new clients. • Conduct training for new customers. • Perform training on updates made to current customers. • Track the implementations carried out. • Implement the computer systems developed, assisting the user in managing the program modules until they work optimally. • Perform first level support on the programs offered

The company developed web applications for different economic sectors. I was in charge of raising the requirements of the clients and carrying out the implementation of the applications, as well as providing support and training.

• Parameterize the master rate tables used in the billing application to ensure the correct and timely collection of services. • Provide support to the different areas in the basic and advanced management of the operating system and office automation. • Support and monitor the current state of the resources shared by users or computers of the foundation's internal data network. • Track the record of user technology activities on the internet.

• Parameterize the master rate tables used in the billing application to ensure timely collection of services. • Provide support to the different areas in the basic and advanced management of the operating system and office automation of the computer equipment. • Support and monitor the current state of the resources shared by the users or the computers of the foundation's internal data network. • Make backup copies of the productivity applications of the institution.