Recruited bilingual candidates for various campaigns, focusing on effective communication and candidate management.

Bilingual recruiter with 1 year of experience.

Managed customer appointments and inquiries, focusing on customer retention and service quality.

Handled client inquiries and appointments, ensuring excellent service and customer retention.

Handled customer inquiries, resolved issues, and ensured customer satisfaction. Demonstrated KPI management, teamwork, and effective communication.

Provided high-quality customer support in a fast-paced BPO environment, demonstrating empathy, problem-solving, and adherence to service protocols.