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Ivan Dario Montes Diaz

Support Engineer
Skills
(Self-evaluation)
Languages
English:
  • Leitura
    70%
  • Escrevendo
    70%
Professional profile

Work experience

Functional Support Engineer
instituto colombiano de bienestar familiar (icbf) | September 2019 - July 2021 (1 year 10 months)
Used skills

Application of ITIL recommendations within the IT management process

Major achievement

Implementation and deployment of the Orfeo System (Document management) nationwide, creation of users and roles.

Support Engineer
coltemp | January 2019 - September 2019 (8 months)
Used skills

Application of ITIL recommendations within the IT management process

Gestor De Accesos
comware - supersalud | November 2016 - December 2018 (2 years 1 month)
Used skills

Access Control to the entity's systems

Major achievement

Application of access controls to Fileserver, backup processes of equipment and Office 365 information due to retirement, application of GPO policies for software updates.

Education experience
Computer Science
Universidad nacional abierta y a distancia | Undergraduate
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