Yolivia Esther De La
Supervisora Atención Al Cliente
Professional profile
Apasionada por las redes sociales , la tecnologia , el conocimiento y la creatividad . Formada academicamente como Administradora Financiera , con conocimientos en Marketing digital , Community Management y Gestion del Cliente . Experta en servicio y atencion al cliente , con mas de 7 anos de experiencia
Work experience
Virtual Assistant
t-globalsite | July 2022 - September 2022 (2 months)
Customer Service Supervisor
tecno frio tobias | July 2020 - December 2021 (1 year 5 months)
Logistics Assistant
arturo calle | November 2012 - December 2013 (1 year 1 month)
Solve problems, help employees, set performance goals, have regular contact with staff through supervision sections, motivate and give feedback.
Major achievementPlanned and implemented a marketing strategy that, thanks to my ad campaign writing skills, increased social media sales by 35% in the first two months of 2021
Education experience
CRM Customer Relationship Management
Servicio nacional de aprendizaje (sena) | Specialization
Servicio nacional de aprendizaje (sena) | Specialization
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