My professional training focuses on commitment to our work environment, providing quality service and developing planning processes in product and/or service design in the tourism and transportation sectors.
Customer service agent in a call center, providing support and assistance to platform users.
Major achievementCustomer service in call center.
Passenger service agent, responsible for providing assistance and attention to travelers.
Major achievementDirect attention to airline passengers.
Passenger service agent, leading and supervising customer service at airlines such as Wingo, Copa Airlines, and Viva Air.
Major achievementLeadership in airline passenger services.