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Erika Kordero

Call Center Agent
Skills
(Self-evaluation)
Languages
Professional profile

Work experience

Call Center Agent
call time | March 2022 - August 2022 (5 months)
Used skills

Cold calls, sales of medical and dental plans, also customer loyalty and complaints service, CRM management.

Commercial Assistant
insoltec ltda | January 2020 - December 2020 (11 months)
Used skills

Meeting my short and long term goals consistently. • Empathic and calm management of user complaints. • Proactive participation in meetings aimed at creating new practices. • Customer service by phone, email and face to face. • Documentation processing and data entry into databases. • Training and supervision of new additions to the staff. • Management

Administrative Assistant
cinecolombia | January 2018 - January 2020 (2 years)
Used skills

Service and customer support. Rigorous cash management of large amounts of money

Education experience
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