Juan Jacobo Sierra Arias
Publicist / Branding Manager / Customer Service Supervisor
Professional profile
A professional with organizational skills, initiative, and creative planning. High level of performance in market research and brand analysis, leadership capacity, strategic vision, writing and teamwork; also skills in organizational communication, photography and audiovisual and digital media
Work experience
Demonstrated understanding of consumer behavior and market trends for Bitcoin and other assets.
Major achievementCreated compelling brand narratives and drove market differentiation.
Managed employee relations, resolved conflicts, and conducted training programs to enhance employee skills.
Major achievementOversaw the recruitment process from job posting to onboarding.
Worked with Amazon UK, ensuring customer satisfaction and resolving issues in real-time.
Major achievementResolved customer issues proactively and guaranteed a positive experience.
Education experience
Skillshare online | Without studies
