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Lus Denny Muriel Herrera

Agente Call Center
Skills
(Self-evaluation)
Attitude to service 10%
Customer service 10%
Sales 10%
Team work 10%
Commercial aggressiveness 10%
Management of objetions 10%
Good performance 10%
Punctual, respectful, committed, honest 10%
Active listening 10%
Analysis capacity 10%
Languages
Spanish:
  • Writing
    70%
  • Reading
    70%
  • Speaking
    70%
Professional profile

Técnico laboral en administración de empresas con más de 5 años de experiencia en servicio al cliente y ventas , tanto presencial como telefónico . Capacidad de liderazgo , organización , servicio al cliente , relaciones interpersonales , adaptabilidad a los cambios organizacionales y aprendizaje continuo . Habilidades en hacer y recibir llamadas , digitación , atención a PQR , ventas , telemercadeo , rebatir objeciones y cierre de venta

Work experience

Call Center Agent - Bell Clear Portability
synerjoy bpo | May 2022 - February 2023 (9 months)
Call Center Agent - Bell Clear Transfers
telmark spain | March 2021 - February 2022 (11 months)

Call center agent: Claro Portability Campaign. Consistent sales in porting users from different operators to Claro

Major achievement

Excellent performance, good indicators and achievement of established goals.

Call Center Agent - Sales Campaign Virgin Telco
telmark spain | May 2020 - November 2020 (6 months)
Education experience
Academic Bachelor
Colegio jorge eliecer gaitan | High School
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