Luisa Fernanda Lopez Romero
Administrative Assistant Labor Technician
Professional profile
Administrative assistant, portfolio management, customer service, reporting, keeping track of client accounts, monitoring transactions such as payments (whether overdue or due), bank deposits, and balance reporting.
Work experience
Provide in-person and telephone support to distributors, respond to chats, create and bill in the ODDO and EFFI systems, apply discounts and gifts, promote sales of natural and technological products for personal and household use, track shipping guides, and manage new products.
Major achievementExperience, knowledge, abilities, skills, and abilities.
In-person and telephone customer service, telephone sales of products, equipment, supplies, appliances, and beauty and spa accessories, invoicing and cash receipts in the Softpymes (SMEs) program, inventory management, receiving, paying suppliers, reviewing and counting incoming merchandise, organizing and cleaning the workplace, handling returns in the program, and balancing cash registers.
Major achievementexperience, knowledge, abilities, skills and abilities
Manage collections from clients in the assigned portfolio, through phone calls using the Evolution application and/or emails, customer service, auditing and custody of client checks, encouraging payment, constantly monitoring the portfolio, scheduling visits to the claims area, managing the Opencard and AS 400 programs
Major achievementexperience, knowledge, abilities, skills and abilities
Education experience
Cua corporacion universal de los andes | Technician
