Coordinate action plans for structuring business processes, identification of deviations and opportunities for continuous improvement, maintenance of the quality management system, reengineering of flow charts and monitoring of the company's Balance Score Card.

I improved the organization of the “business family meeting” wellness plan by coordinating the scheduling of activities in each of the processes, contributing to the creation of the plan's instructions to avoid reprocessing and generating the interdisciplinary participation of all employees.

Achievements: COMPLEMENTARY TRAINING

Plan, execute and control the activities, plans and processes involved for the correct functioning of the professional practice of 200 students in the last semester of the engineering faculty, maintaining the modeling of the process, the effectiveness and continuous improvement through the administration of the KPI of the process, management reports, PQR, creation and adequate monitoring of action plans and improvement and decision-making according to the organizational structure

Managed and implemented action plans aimed at achieving job incorporation strategies for students in the business environment, contributing to an increase from 3.5 to 4.5 points in internal customer satisfaction.