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Alejandro Escobar Higuera

ICT Analyst
Skills
(Self-evaluation)
It audit 100%
Attitude to service 100%
Analysis of data 100%
Information analysis 100%
Attention to users 100%
Active directory 100%
Resource management 100%
Platform administration 100%
It administration 100%
Resource management 100%
It architecture 100%
Admin servers 80%
High availability 80%
Server administration 80%
Adobe 60%
Languages
Professional profile

Work experience

Tic Analyst
medicamentos especializados sas | November 2021 - January 2022 (2 months)

Manage the technological resource of the company, provide level I, II and III support, meet technical requirements, provide technical support in medical applications such as Pacific Suite, Jasper, GLPI, manage the company's domain, user creation on all platforms among others

Major achievement

Manage and organize all the technological resources of the company.

Technology Leader
fundación apostólica huellas de paz | June 2015 - April 2021 (5 years 10 months)
Used skills

Manage the Technology department, manage the technological resources of SME clients, create IT projects for the companies that received the service of FAHP Technology. Create and manage the digital platforms of the clients and carry out the digital marketing of each one. Carry out the commercial work of technology, execute the tasks of technical support level I, II and III and create and present the technical reports to the management of the client companies.

Major achievement

CREATE AND MANAGE THE TECHNOLOGY DEPARTMENT

Coordinador De Soporte Técnico Nacional
decorceramica sas | November 2007 - June 2014 (6 years 7 months)
Used skills

Coordinate technical support at the national level, manage the server infrastructure, manage the IT purchasing department, provide technical support and support and administration of SAP B1. Manage all technological resources and telecommunications networks and backup systems, among others

Major achievement

Support and telecommunications platform (SIAT: Integrated Technological Support System), help desk (SIT: Integrated Technology System). Implementation of computer security, installation of telecommunications infrastructure.

Education experience
Computer Science
Fundación centro colombiano de estudios profesionales | Technician
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