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Luis Gustavo Diaz Cervantes
Corporate Customer Service Advisor
Professional profile
Work experience
Corporate Customer Service Advisor
concentrix bpo
|
March 2023
-
July 2026
(3 years 4 months)
Used skills
Customer service
CRM
Conflict resolution
Applications
Effective communication
Case management
Request tracking
Kpi indicators
Multichannel attention
Insurance Sales Advisor (Sura)
konecta bpo
|
October 2022
-
November 2023
(1 year 1 month)
Used skills
Sales
Customer service
Assertive communication
Documentation
Loyalty
Client retention
Quality indicators
Sales Representative
salud & vida s.a.s
|
February 2020
-
September 2021
(1 year 7 months)
Used skills
Sales
Customer service
Negotiation
Management of objetions
After-sales follow-up
Personalized advice
Education experience
Technologist in Administrative Management in Health
Politécnico colombiano jaime isaza cadavid
| Technician
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