Managed editorial accounts, providing excellent after-sales service, monitoring logistics and verifying that the platform and its tools are available to the end user. I managed CRM, towards Excel formats for different follow-ups in the BI, towards video conference and face-to-face presentations showing the different projects, but before doing a study of the possibilities, presenting the most appropriate one.
I managed the accounts that the publisher already had with the different schools, educational projects and management ecosystems, as well as consulting visits to see what opportunities for other projects or businesses could be implemented in the schools that already handled our products, seeking loyalty to the projects and achieving their goals. He had to promote meetings to achieve corporate alliances or piloting.