Juan Esteban Leon Amador
Logistics Coordinator
Professional profile
I am a highly dedicated person eager to work and establish conversations in both my native and second language. Additionally, I have leadership skills and a remarkable ability to work with people; patient and fast learner are also some of my defining qualities. Knowledgeable about aviation, emergency procedures, first aid, on board services and such. 1+ years in customer service experience and hospitality
Work experience
Responsible for coordinating logistics operations including tracking and tracing, appointment setting, and loads dispatching.
Major achievementTrack and trace agent, Appointment setting specialist, Loads dispatcher agent
Provided customer service support via phone calls, assisted customers with Airbnb reservations, and managed reservation cancellations and refunds.
Major achievementCustomer service via phone calls, Help customer with Airbnb reservations, Cancel and refund reservations
Handled customer service inquiries via phone calls, processed online orders, and tracked order statuses.
Major achievementCustomer service via phone calls, Place online orders, Track online orders
Education experience
Robert f. kennedy ied | High School
