I am an objective, serious, proactive person, and above all responsible; with great desire to meet my goals and face new challenges and grow professionally.
* Integration between apps (HTML, CSS, JS, Liquid) * Optimize HTML, CSS, JS and Liquid to improve app load times. * Fix HTML, CSS, JS, and Liquid errors on websites * Help customers with technical requests for customer service via email * Communication between the group of developers * Technical Documentation Management
Major achievementPromoted to the current possition, starting from Customer Support Specialist - Tier 1
* Telephone technical support * Active Directory management * Documentation in English of reported problems * Spanish / English customer service * Technical support in Spanish / English chat
Major achievementHelp minimize the spread of the ramsomware virus in the client company