Darwin Marin
Customer Service & Marketing Support Associate
Professional profile
Software Programming Technician with experience in data management , information analysis , and user support . Strong background in customer service , technical assistance , digital marketing , and administrative support . Highly adaptable and results-oriented
Work experience
Provided multichannel customer support while maintaining high service quality. Supported marketing-related processes, data handling, and worked with performance metrics.
Major achievementProvided multichannel customer support, supported marketing processes, handled data, and improved efficiency using customer insights.
Managed and analyzed operational data, assisted with database management and internal reporting, supported field and office teams, operated GPR equipment.
Major achievementManaged and analyzed operational data, assisted with database management, and operated GPR equipment for soil exploration.
Delivered customer support services following quality and compliance standards, handled high-volume interactions, focused on efficiency and problem resolution.
Major achievementDelivered customer support services, handled high-volume interactions, focused on efficiency and problem resolution.
Education experience
Universidad pedagogica nacional | Profesional
