Bilingual industrial engineer with knowledge and more than 3 years of experience in software solutions projects, carrying out functional and non-functional quality assurance processes, and project management to optimize processes with value.
Carry out the interpretation, planning, design, execution, and certification of functional and non-functional tests in software projects within the framework of agile methodologies.
Major achievementParticipated in the implementation and generation of value for customers with technology products and services with a consolidated quality percentage of more than 90 points.
Management of solutions innovation projects to provide services aimed at direct customers. Implementation of PMI best practices – risk management, monitoring and control, planning, and budgeting. Survey, design, definition, validation, implementation and requirements and maintenance of software solutions. Guide and lead work teams to achieve results. Provide new development training.
Major achievement70% reduction in internal support requests. Experience and implementation of technological solutions for RETAIL and point of sale. Overall rating of 4.8 out of 5.0 in the functionalities of the modules implemented by users.